Refund Policy

At Your Light Purpose, client satisfaction is important to us. Please review our refund policy carefully before booking.

General Policy

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Due to the personalized nature of our services and the time reserved specifically for you, all sales are final and sessions are non-refundable once completed.

Cancellations

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• Cancellations made 24+ hours in advance: Full credit toward a future session or full refund

• Cancellations made less than 24 hours in advance: 50% charge, no refund

• No-shows: Full charge, no refund

Prepaid Packages

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If you purchase a package of multiple sessions:

• Unused sessions may be transferred to another person with notice

• Packages are valid for [6 months / 1 year] from date of purchase

• No refunds on partially used packages

• Full refunds available within [7 days] of purchase if no sessions have been used

Exceptional Circumstances
 

Refunds or rescheduling may be considered on a case-by-case basis for:

• Medical emergencies (documentation may be required)

• Family emergencies

• Severe weather or unsafe travel conditions

How to Request a Refund

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To request a refund or discuss your situation, please contact:

Your Light Purpose
Email: aveliatania@yahoo.ca
Phone: (613) 806-3602

Please include:

• Your name and booking details

• Reason for refund request

• Any supporting documentation

We will respond within [2-3 business days].